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Your RTO Success comes from the effort of you and your team. Recently I was reading an article written by a fellow consultant about the new Trainer and Assessor TAE requirements.
An internal audit can help guide you to understand the areas you are most at risk. Risk is very much the focus for all organisations nowadays and RTOs are not excluded. So how do you know if you are ticking all the right boxes and reducing your risk?
Giving feedback is just as beneficial as receiving feedback, because it makes us think, reflect, and consider other views as well. How do you use feedback?
Are you reflective? Or do you dismiss it as someone having a bad day?
Here Merinda considers ways for you to use it to your advantage.
Assessment validation is a quality review process – one that is needed within your RTO. It involves a person or a team of people evaluating assessment tools and the ensuing student evidence.
Assessment systems are incremental in your RTO. There should be method in your madness when developing them. Meaning you should consider the student, the length of the course and any other factors that need to be considered for your learners. When collecting assessment evidence is isn’t just to show the end result.
RTO complaints in your RTO are not the worst thing that can happen. Sometimes you could consider them as negative and unwelcome, and they certainly can create stress a bad feeling. Consider you complaints as an opportunity to put things right and learn for the future too. It is the way you look at them that counts.