Managing an RTO can be challenging, and your leadership style can significantly impact the organisation’s culture, employee satisfaction, and overall success. One effective approach is vulnerable leadership, where leaders embrace transparency, admit their mistakes, and connect with their team on a deeper level. While it may seem counterintuitive, being a vulnerable leader can foster a supportive and productive workplace, benefiting both employees and the leaders themselves. “The courage to be yourself and drop your armour” is a profound statement. It captures the essence of authentic leadership, where being genuine and transparent can create a powerful connection with your team. The Essence of Vulnerable Leadership Vulnerable leadership is about authenticity and openness. It involves acknowledging one’s limitations, sharing personal experiences, and demonstrating genuine concern for others. This approach requires courage, as it goes against traditional perceptions of leadership as being invulnerable and always in control. However, by leading with vulnerability, leaders create an environment of trust and mutual respect. Behaviours and Likability: So often people just want to be liked. Being a leader can make this aspect really hard, because, as a leader you need to make change, make decisions, and convey information that not everyone likes. The way leaders behave and communicate plays a significant role in how they are perceived by others, and consequently, whether they are liked or disliked. However, embracing vulnerability and authenticity becomes easier with practice. Too often, we remain stagnant and comfortable because we’re afraid to try and fail. Being liked and respected is possible, but often likeability comes through courage, rather than likeability fostering respect. “Lead with a soft front and a strong back” is a powerful quote attributed to Brené Brown, emphasizing the balance between vulnerability and strength. Listen to this podcast for more insights: Brené on Strong Backs, Soft Fronts, and Wild Hearts. Being a vulnerable leader requires courage, particularly in maintaining the intent of good at the forefront of your actions. Good communication is key. The distinction between impact versus intent is vital. The best leaders I’ve worked with have communicated respectfully, even if their messages were unpopular. They maintained respect because of their honesty and integrity. Start small and give one or two of these practical steps to cultivate courage as a vulnerable leader a go: Embrace Authenticity – Be genuine in your interactions. Share your experiences and challenges openly, showing that it’s okay to be imperfect. Make an effort to understand things from others’ perspectives. Ask questions, show genuine interest in their concerns, and offer support when needed. Listen Actively – Focus on listening to understand rather than to respond. Pay attention to verbal and non-verbal cues, and show empathy by acknowledging and validating others’ feelings. Acknowledge their feelings and perspectives, reinforcing that their voices matter. Admit Mistakes: When you make a mistake, own up to it. Apologize if necessary and discuss what you’ve learned from the experience. This sets a powerful example for your team. Seek Feedback: Encourage and welcome feedback from your team. Use it as an opportunity to learn and grow, demonstrating that you value their input. At the end of the day, knowing what you stand for and what you’re willing to compromise on is essential. It starts with self-love and self-acceptance. Providing ourselves with feedback and learning from our decisions helps us build the skills and courage to lead effectively. Stay Committed to Good Intentions: Keep the well-being of your employees and the organization at the forefront of your actions. Your intent to foster a positive and supportive environment will guide your decisions and build trust. Behaviours and communication styles can influence likability and respect in leadership. Look at these styles and see if you can add them to your way of working: Authentic leaders are genuine and true to themselves, which fosters trust and likability among their team members. People are more likely to respect leaders who are authentic and transparent in their interactions. Leaders who show empathy and understanding towards others are generally more likable. Empathetic leaders take the time to listen, validate others’ feelings, and consider different perspectives, which fosters positive relationships. Leaders who are approachable and accessible are often more likable. Being open to feedback, willing to engage in conversations, and having a friendly demeanour makes it easier for team members to connect with their leader. Consistency in behaviour and decision-making builds trust and credibility. Leaders who are consistent in their actions and values are perceived as reliable and trustworthy, which contributes to their likability. Benefits for Employees Enhanced Trust and Transparency. When leaders are open about their challenges and mistakes, it encourages employees to do the same. This transparency builds a foundation of trust, making employees feel safe to express their ideas and concerns without fear of retribution. Increased Engagement and Motivation. Vulnerable leaders who show empathy and understanding can boost employee morale. When employees see their leaders as relatable and human, they are more likely to feel valued and motivated to contribute their best efforts. Fostering Innovation and Creativity. A culture of vulnerability allows employees to take risks and innovate without the fear of failure. Knowing that their leaders also encounter setbacks and learn from them can inspire employees to think creatively and push boundaries. Stronger Team Cohesion. Vulnerable leadership promotes open communication and collaboration. Teams are more likely to work cohesively when they feel their leader is approachable and supportive, leading to improved teamwork and a more harmonious workplace. In an RTO, your leadership is the courage to be authentic, transparent, and resilient. Embrace your vulnerabilities, create a safe environment for your team, and communicate with clarity and respect. These qualities foster trust and respect and also empower you to lead with integrity and strength. Remember, true leadership starts with self-awareness and self-love, providing the foundation for courageous and effective leadership. By embracing vulnerability, RTO leaders can enhance their own effectiveness and also create a supportive environment where employees feel valued and empowered. In turn, this leads to a more motivated, innovative, and cohesive team, driving the RTO towards greater
