Receiving unsolicited emails from past clients is a delightful experience, particularly when they’re filled with compliments about the services offered by RTO Mentor.
It’s moments like these that remind me of the gratitude I hold for my clients. Each interaction offers an opportunity for professional growth and invaluable lessons and gifts that enrich both my life and theirs.
RTO Mentor made sense of all the RTO jargon and gave it meaning in the real world
Jane Y – RTO Owner
Thank you Merinda – you are ALWAYS there offering encouragement and well-timed advice. You are having an impact on my days and I’m sure many other people’s too!
Keep up the great work – it’s appreciated!
Lisa S
“Merinda undertook an organisational review to assess the effectiveness and resilience of our business. The information collected gave the leadership team a snapshot of where we are at and what we need to do to transform the business.
It was amazing to realise when working deep in the business, that there really are some effective strategies that can bring clarity and some much needed change to our thinking. This process has been quite an eye opener for us, and actually a process which Merinda managed to engage us all in, and bring some laughs along with it too.
Many thanks Merinda, can’t thank you enough for helping us find a new, energised, path forward”.
Jo M – SME Business Owner
WE DID IT!!!!
ITS OFFICIAL!!!
Cannot thank you enough for all of your hard work and assistance !!!!!
Now the hard work really starts 😊
I might have a few questions to ask you on what I do from here!!
I am currently overseas so will speak to you next week!!
IM SO EXCITED!!!!
Thanks,
Laura – Director of RTO
New RTO – Thank you from the bottom of our hearts
Thank you from the bottom of our hearts for your guidance and knowledge of RTO compliance. You made the process so easy for us, and I can say you are an excellent mentor and coach.
We passed and hope we continue to do business together. Keep in touch.
Vinnie B – New RTO Owner
“RTO mentor was pragmatic in their approach and made sense of all the RTO jargon and gave it meaning in the real world”
Helen W – RTO Director
Validation PD session – Liz – ASQA RTO
Hey Merinda – I have been meaning to get back to you earlier to tell you there was great feedback from the workshop that you ran for us at our RTO – the guys really liked your style and the way you could apply your knowledge to their technical knowhow. For me I really needed that direction and having been on one of your courses and now had you facilitate got the trainers in that workshop – I would have to say you are a pro at tailoring your approach the for your audience. I have had to do that a lot in my roles over the years and I always thought I was pretty good at shifting to suit the audience but I must say – even I could learn from you with the way you seamlessly talked the talked and then talked their talk if that makes sense.
I can’t thank you enough and Sam, our CEO has received the same feedback as well.
🌟✨⭐
Had a discovery call with Merinda Smith this morning. I have come away feeling challenged but also excited about what the future holds for my business and the decisions to be made.
Highly recommend taking 30 mins out of your schedule to have the chat and see where your business can go!
Helen M – prospective RTO
Thank you for your tools & templates
Just a quick email to let you know that our audit for registration was conducted earlier this week and we have passed it and are waiting for our number to be issued once checks and balances have been completed back in the ASQA Brisbane office.
I would like to say thank you for all the wonderful templates tools that you provided to us and these were key to major parts of gaining registration.
I would like to thank you for the services you provide even though we only used your tools and not your time I’m sure that others who have spent less time in RTO land than ourselves will appreciate all facets of your service.
Thanks again
Michael – RTO Systems (Qld RTO) – Initial registration
Fran (ASQA RTO) – Accredited Course development
Many thanks to you for your professional guidance through the process. Working one’s way through the ASQA terminology to interpret what they were after was a minefield. Without your guidance it would not have been possible, let alone meeting the timeframe they imposed.
It has been a pleasure to work with you.
RTO Systems – new RTO (Victoria)
The policy and procedure package and associated forms provided by RTO Mentor allowed us to reach compliance between standards 3-8 inclusive. We appreciate the resources provided and the high standard.
