RTO Business Coach

4 Ideas for RTOs in 2022

The future of RTO has stepped forward in huge leaps and bounds. Back in 2018 there was a conference I attended that focused on the future of VET and the disruption era we live in. if only they knew at that point how things would look only 4 years on!


We know that each year brings change, especially in the VET sector. Training is still needed, and even more so now that we are working with COVID19 fall out.


Change has always been here, yet the pandemic brought with it many changes that happened extremely fast. Take online training for instance. We got better Student management Systems, we had regulators change their mind about the fact that online is actually a great way to train (when done well) and we got to have less travel.


We live in change, yet there always seems to be amazing students who are doing some fantastic things in their communities. I am excited to be part of the VET sector, even after many years of change.


  • Growth areas include:
    • IT especially cyber security
    • Community services
    • International students are coming back
    • Upskilling – micro courses to meet the need of change
    • Hospitality – in fact there is a need right now for quality trained staff in this sector.


  • Training still needs to be affordable for all
  • The RTO sector needs to be flexible and nimble enough to keep up with the rapid change happening in our sector


So all of this got me thinking about how you can be supported to move forward with a successful RTO. Here are my ideas to help you.


  1. Consider what you have on scope

We are constantly being told to undertake industry engagement, well I am saying it again. Ask your students and clients and listen to what they want. It might not be a full blown Diploma or Certificate IV qualification. It might be a small course they are seeking. Maybe something with only 3 units of competence in it.


Gathering this information will provide you with a short term strategy and enable you to plan a long term strategy – what courses they want, how they want them, and when. This is an opportunity to sharpen the focus of your RTOs vision and long-term goals. You might be pleasantly surprised what the students and clients have to say.


  1. Maintaining Your Focus on Service Quality.

Regardless if you have gone online, we still need to establish systems that provide a quality service to ensure you provide what the client wants. When was the last time you checked those training and assessment strategies and internal processes to deliver the greatest value to your customers and clients? My best advice is to listen to your clients and they will tell you how you can improve.


Students no longer want to be sat in a classroom where they are talked at for hours on end – so consider ways to support them and their learning.


  1. Keeping up with Innovation.
    Online learning means we can create a different learning practice which can lead a better student experience. There are so many options such as create and share lessons online, or in a blended environment, flipping classrooms, creating your own animated videos or allowing students to imagine, write, illustrate and share their own stories.


Many of the Student management systems offer ways to connect with your cohort, and include them in the lessons. Then of course there are the many social media platforms where students/ trainers can bring together content and share in various ways.


Consider the future of RTO compliance and ways to include employers in your digital information and collection.


RTOs need to harness the power of digital data, and keep compliance, so make sure you have a record of all the contact with students. Don’t be afraid to make mistakes (remember your continuous improvement). Be bold, think big and learn along the way.


  1. Keeping Technologies Mobile

The world is awash with virtual reality (VR), augmented reality (AR), and other realities where technologies that are already making a big impact on education. There is much excitement allowing realistic immersive learning environments come to life. Adding to this SMS and learning management systems are becoming compatible with this technology, allowing for compliance and a great experience.  


IPads and mobiles are used for everything now a days. If your students are head down looking at them, then use them to your advantage. Write them into the training & better still incorporate them into your assessments solutions. Having the capacity to keep digital images for evidence means you are one step ahead of compliance and validation.


Did you know?

RTO Mentor is Australia’s business coach for RTO’s and helping you with RTO compliance.


From starting out as an RTO, to helping you and the future of your RTO business thrive, RTO Mentor is a solution for you.

Learn how we can help your training organisation here, or chat with us to see how we can work with you to reach your training management goals here.


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