Emotional Intelligence in L&D
L&D Managers play a pivotal role in shaping the emotional intelligence (EI) culture within their organisations.
Solutions for Streamlining RTO Registration
RTO Registration is the first step to provide accredited training and assessment services aligned with industry needs. Establishing a Registered Training Organisation (RTO) is a significant endeavour. It’s about creating a business entity; it’s about ensuring compliance with standards, providing quality training, seeking training needs with stakeholders, and navigating complex regulatory frameworks. For this reason so many aspiring RTO owners find the process to be daunting, filled with uncertainty and confusion. At RTO Mentor, we’ve listened closely to the challenges our clients face when embarking on the journey to register an RTO. Overwhelmingly, we’ve heard four common concerns echoed time and time again: Addressing these concerns head-on, RTO Mentor offers a comprehensive solution designed to simplify the journey to RTO registration. Establishing a Registered Training Organisation is not just about providing education; it’s about empowering individuals with the skills and knowledge to shape their futures and contribute meaningfully to society. Merinda Smith Our approach is built on three pillars: 1. Efficient Registration – With RTO Mentor, the registration process becomes streamlined and expedited. We provide clear guidance and support every step of the way, ensuring that clients know exactly what is required and how to proceed. We empower people to manage the process allowing them to take ownership of the day-to-day compliance which fosters a sense of accountability and responsibility. 2. Comprehensive Support – From gathering & reviewing evidence to re-developed compliance documentation, RTO Mentor offers comprehensive support to meet all registration requirements. Our RTO consultants brings a wealth of experience and expertise to the table, guiding clients through the process with confidence and ease. 3. Ongoing Compliance Management – Registering an RTO is just the beginning; maintaining compliance is an ongoing commitment. With RTO Mentor, clients gain access to a suite of tools and resources designed to simplify compliance management. From audit preparation to continuous improvement initiatives, we help clients stay on track and meet regulatory standards. RTO Mentor is more than just an RTO registration service they care about your business and it’s sustainability. The registration aspect of your RTO is just the beginning. We believe it is a journey of leadership, guiding others to excel while under our guidance, and when we are not there. We’re a partner in your journey to becoming a quality training organisation in vocational education. With our efficient, and effective approach, we make the process of starting and maintaining an RTO easier than ever before. Merinda Smith CEO / Founder If you’re not having fun with what you’re doing then you’re doing it wrong Spend 30 minutes discussing your RTO Book In Now
Establishing an RTO to unlock opportunities
Education is the key to unlocking opportunities and breaking the chains of limitations that many in the community faced.
Set up an RTO – magical explanations
When you intend to set up an RTO you are faced with many decisions. Often we find that these decisions require magical explainations.
Changes to USI need to record student consent.
The new RTO Privacy Notice no longer requires Registered Training Organisations (RTOs) to collect and keep a record of student consent. RTOs are still required to provide the RTO Privacy Notice to all students at enrolment. The new format removes the need to record and report student consent, making the enrolment process simpler.
An internal audit can do more than let you know your RTO is compliant
An internal audit can help guide you to understand the areas you are most at risk. Risk is very much the focus for all organisations nowadays and RTOs are not excluded. So how do you know if you are ticking all the right boxes and reducing your risk?
Are you an RTO leader?
Are you new to the world of RTO management and finding compliance to be a daunting challenge? Look no further – this course is tailor-made for professionals like you who are eager to excel in their roles and ensure the smooth sailing of their RTO operations.
Why listening is your greatest gift as an RTO leader
Providing leadership can sometimes be a stress full thing. Maybe that is why some people stop doing it even though it is needed. RTO’s need leadership. They need to have a sense of direction, rather than just bouncing between training course after training course. People are stressed, and working hard. People are also resigning, and that causes problems and delays for RTOs. Whilst there are so many theories on leadership and people telling you what you should and shouldn’t do, I have found with my clients, and myself that the truth to leadership is being true to yourself. Being true to yourself, and communicating your truth. When you are being true to yourself, you are completely honest with what you feel, deeply value, and desire. It means communicating your feelings wholeheartedly both with yourself and others, allowing your truth to flow through you and into the world. It means being true to ourselves and living with authenticity and integrity, and from this place you cultivate a deep and trusting relationship with yourself and others. Good communication skills set you and your RTO apart when others fall short. It is these skills that help you to ensure those around you are aware of what they need and need to do to achieve your RTO goals. Your RTO is your dream, that dream will only be achieved if you communicate what it is to others who are there to support you. I speak to so many RTO owners who have a great passion for their industry, a passion that held true long enough for them to set up their RTO. That passion though can get bent when things don’t go well in your business. By communicating your values you inspire employees to do their best and stay in the company. Telling stories that inspire and motivate the team engage them in their initiatives and to achieve your quarterly goals. You want your staff loving their work, loving what they do, showing you how they share your dream. You’re looking to have an RTO where students love being in your courses, and telling others how amazing your RTO is. The ability to communicate your business goals clearly and to share what is needed to be done for the organisation is one of the most important leadership skills used across worldwide companies. Yet I see in RTO’s that this step is so often missed. Successful leaders listen to themselves and understand what is being said, and how it is being said. Listening to your inner voice that guides you forward in about being responsible. Making sure it is not putting you down, or your thoughts are stopping you from moving forward. Treat yourself with curiosity and kindness. When you communicate you do it to engage listeners, gain enthusiasm and ultimately create bonds of trust between your team and you. Great leaders STOP and listen to their staff as they speak in order to move their business forward. By listening to others including your team you can find out more about them, what they want, how you can get them involved more in projects, or challenge them. This is what keeps people working for you, and enjoying their work. They want to feel empowered and valued. They deserve to be listened to. They also listen to their stakeholders, their clients and what they want. Even if you have listened to them two years ago, chances are, that is no longer their desire. With all the changes happening in the world, clients now look at training in a different way. I know a strong desire from my consulting and coaching of RTO’s and other businesses people are looking for shorter courses. Less is more. Instead RTO leaders are running around gathering information, jumping onto the next best thing and running, dragging their staff along behind them. This causes staff to burn out and at worst leave. Listening brings clarity and the ability to work together, understanding of problems, and to know what is needed to move the business forward in its strategy. They know how to listen and give honest and empathetic feedback to help people open up about work issues. Maybe even this listening will show you that the target has been moved, and now your ideal student is someone else! Great RTO leaders accept responsibility. When you take control of your attitude, you become able to better understand what is around you. Being empathetic, showing the behaviour you want from your team, and taking responsibility for your actions will show up positively in your team and results. People will want to stay in your RTO and support your dream. Being responsible means defining the responsibilities of each team member and guiding them in ways to achieve that role. Recognising and acknowledging each team member’s accomplishments, will inspire others to do the same. When you next want to add to your teams already huge tasks, ask yourself the following questions: Asking questions like these allows us to see the answers and how we can lead our RTO forward from where we currently are. Listen to the need for your own mental health. You might need to take some time off, a day or a week, to do something fun. Taking a break helps to listen to your heart and your gut, and the answers will flow naturally. How can you think differently with your RTO? Change will happen. The key is in your communication and listening skills. Find this interesting ? GET BETTER RESULTS BY contacting us TODAY! Book a FREE call to see how Merinda can help you Online for free . Book now. Book now
Initial RTO Registration
Tips to help you with registering your RTO. Ways to move forward in your journey.
The Importance of RTO Due Diligence When considering Purchasing a business
To some, an RTO due diligence audit when purchasing a Registered Training Organization (RTO) may seem time-consuming, a waste of energy, and sometimes complicated. However, the time spent now will ensure a successful acquisition. These audits help you understand so much more about what you are interested in acquiring, including financial statements, operational procedures, and regulatory compliance of the RTO. Understanding the Purpose of Due Diligence Before diving into the process, it’s important to grasp the purpose of due diligence. It involves a systematic examination of a business’s records and operations to evaluate its quality, compliance, and efficiency. For an RTO, this means assessing the business you intend to purchase and looking at areas such as: Regulatory Compliance – Ensuring the RTO adheres to the standards and regulations, and the scope of operations. Governance – Evaluating and ensuring there are no hidden non-compliances or illegal operations that you may inherit and which you will be responsible for. Training Programs – Reviewing the training programs offered, the strategies, teaching methods, and any accreditation of courses offered. Systems – Policies and procedures and their compliance with the standards. Student Support Services – Assessing the support provided to students, such as counseling, career guidance, and academic assistance. Including reviewing complaints and appeals. Graduate Outcomes – Analysing the success rate of graduates. How to Conduct Due Diligence When considering purchasing an RTO, it’s advisable to engage an expert in RTO due diligence to minimise risks. A due diligence audit is an internal assessment of a business’s readiness to be sold. It aims to identify potential problems and issues that may arise during the acquisition process. Professional RTO consultants can assist you in conducting this audit to ensure that you’re well-informed before making a purchase decision. And because regulatory bodies have the power to take action against non-compliant organisations, including suspending or cancelling their registration. Steps to Perform Due Diligence on a Private Company To perform due diligence on a private company, follow a structured approach: Understand the financial health and potential of the RTO. Understand the educational sector and the specific niche of the RTO. Assess how the RTO stands in comparison to its competitors. Look into the RTO’s longevity and resilience in the market. Look into the compliance matters Consider if you can add to scope in the immediate future Examine the efficiency of existing revenue generation and management. Consider how the RTO will integrate with your existing operations post-acquisition. Verify the assets owned by the RTO, including property, equipment, and intellectual property. Check for any legal issues, including ongoing or past litigation. Assess relationships with key stakeholders. Other aspects to consider Identifying legal and financial risks associated with the acquisition. When due diligence is conducted against these risks, a detailed report on the company’s assets and operations, can help you make informed investment decisions and mitigate risks. Essential to move forward When acquiring an RTO or changing a Registered Training Organisation’s ownership, due diligence is important. By thoroughly conducting due diligence, you can uncover critical information that will help you make an informed decision about purchasing an RTO. Allocating resources to this process now is far more effective than dealing with problems later. This approach helps identify potential risks and ensures that the acquisition aligns with your strategic goals and objectives. RTO Mentor help you to ensure you’ve taken the right steps to reduce your risk and make the change a beneficial one. With the conclusion of the audit, we will provide you with a comprehensive report on what we have found and contrive prudent methods to preclude any shortcomings in the future. We further assist with the smooth transfer of ownership forms and complete submission of forms to the regulator.
This journey as an RTO is a joint journey – you can’t just sit back and watch it happen
Your RTO Success comes from the effort of you and your team. Recently I was reading an article written by a fellow consultant about the new Trainer and Assessor TAE requirements.
The comment areas of non-compliance from recent RTO internal audits
Continuous improvement of RTO systems is an area that RTO’s often fall down in according to my conversations with accrediting bodies. It is about taking a really hard look at your practices and relating them back to the RTO Standards.