RTO Consultant RTO set Up

RTO Business Coach & RTO set up Mentor

Assessment Validation – is your RTO plan stacking up?

Assessment validation is a quality review process – one that is needed within your RTO. It involves a person or a team of people evaluating assessment tools and the ensuing student evidence. It determines that that the assessment processes support the assessment results and that they are consistent across the organisation, fulfil the training package requirements, meet industry needs and comply with the rules of evidence and principles of assessment. From the ASQA fact sheet: ‘A validation schedule is a five year plan; each training product must be reviewed at least once in that five-year period. At least 50 per cent of the training products must be validated in the first three years of the schedule’ If a product is identified as at risk it should be validated more often. What happens when your RTO has qualifications on scope but they have not delivered all the units – do we need to validate ALL units of competency these units?  ASQA state that ‘each training product must be reviewed at least once in that five-year period’. A training product comes in many shapes; it could be your qualification, or if you deliver clusters of units, or single units as courses. Consider what courses you market – that will help you. ASQA states: ‘If your RTO has a qualification on its scope of registration, you must validate that qualification. If your RTO has an explicit unit of competency on its scope of registration, you must validate that explicit unit.’ They also state: ‘If you are validating a qualification, validate the assessment practices and judgements from a sample of the units of competency within that qualification. At least two units of competency should be sampled when validating a qualification.’ Your validation schedule must reflect your current scope of registration and you should validate products that incur risk more often. It is beneficial if you show how you determined the risk on the plan (or as an attachment). When you have a qualifications that contains various elective units you only need to validate the units you deliver to make up the qualification – elective units that you do not deliver are not part of your qualification. Random sample When you have made your decision on what units you are validating you then need to make random selection. A simple way to randomly select samples is to sort in date order and select every 5th name on the list.  If you need a larger sample you can go back to the top of the list and repeat the process with the remaining surnames. Another way could be to use the alphabetical method. Sort the assessment results by surname (of the learners) then select the 5th surname on the list, then every 3rd surname thereafter. The larger your sample size, the more sure you can be that it accurately reflects the population. This relates to confidence levels and the larger your sample size, the smaller your confidence interval. This relationship is not linear (doubling the sample size does not halve the confidence interval). Using the raosoft tool is useful.  You have a 5-year period   Use that time to review most of your units within your qualification. If you go on the ASQA definition then at the end of the 5 years registration period, any qualifications held in the RTO could only have 2 units validated each. However it is good practice to look beyond just these. Don’t forget the individual units as these also must be validated in that registration period.   Validation team The RTO is responsible and validators can be internal and/or external. There are no hard and fast rules about the number of people who must be involved. Validation can be undertaken by one person or by a team of people. It is necessary to ensure that the people involved do hold the right qualifications and have appropriate experience. Your original trainer / assessor can be part of that team, but they are not to make up the TAE nor Vocational Competency requirements (see Std 1.9-1.11). As you can imagine validation takes time. This varies depending on how many people are involved in the validation process and the type of discussion that takes place. Having a good lead will enable you. Why is it important to conduct Assessment Validation? Validation: contributes to continuous improvement helps ensure that assessment meets the rules of evidence and complies with the principles of assessment supports industry relevance identifies assessment gaps identifies inconsistencies in assessments or assessment results is a quality review process is expected by under the Standards for RTOs (meaning you need documented proof that validations have been undertaken) helps ensure that your RTO’s training and assessment practices are relevant to the needs of industry What is moderation?   Moderation can be additonal to validation as described in the RTO Standards. According to the ASQA fact sheet ‘Moderation is a quality control process aimed at bringing assessment judgments into alignment. Moderation is generally conducted before the finalisation of student results as it ensures the same decisions are applied to all assessment results within the same unit of competency. The requirement in the Standards to undertake validation of assessment judgements does not affect your RTO’s ability to undertake moderation activities, or any other process aimed at increasing the quality of assessment’. Happy validating!   

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RTO Consultant RTO Mentor

It’s time to rise up as RTO leaders.

RTO Leaders must lead with transparency, consistency, take action to create stability within the business and continue to deliver quality services despite the level of disruptive change.

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Training and Assessment strategies – getting them right

When I am reviewing an RTO and their courseware so often I see the Training and Assessment strategies (TAS) and see they don’t actually say what is happening. Mostly it is a cut and paste from some long forgotten document. Your TAS document that you present says nothing in particular and was put together just to meet  and audit many moons ago. The big thing is, it is NOT compliant now. It hasn’t been updated and this means during your next audit it wont pass. You need to make changes to it right now. Think about what you do and write it down.  Here are some tips via a video to get it right The Training and Assessment Strategy (TAS) is not just a document you will need to present at audit. It is a document you will use (well should use) over and over. When you develop your TAS provide information on your specific training package requirements. Make sure it shows how you have been responsive to industry and learner needs.  This means you have developed the TAS to meet those needs. Describe the qualification, the desired outcomes of the training. Further, list the units of competency to be undertaken and describes the structure of the course, the assessments to be undertaken, resources to be used and validation procedures that will be followed. You also need to identify and address the timing of the training, practical application and then the arrangements for assessment. Tips for creating your Strategy You must describe: The units of competency to support your and your industries desired aims and course outcomes; The volume and duration of the training (on and off the job); The learners relevant entry and exit points; The characteristics of the clients/ client group/ learners; How the training is delivered by qualified trainers and assessment is conducted by qualified assessors; How learners are offered support during the training and assessment process, relative to their needs; The facilities and educational support services that you provide to students; The mode and methodologies of delivery; The resources and facilities used to meet the learner cohort needs, giving them a fair and even chance of achieving competency; The industry consultation you have considered when developing the training and assessment strategy. When writing your TAS the above will apply to all kinds of training, whether in person, at a workplace or online/distance learning. Your consultation with employers and people in the industry, relating to the qualifications/units you are delivering needs to be recorded, to support compliance at audit. While templates exist for the strategies you develop there is no right or wrong way to design them. The golden rule is that you provide a solution to the training that is relevant to the industry and workplace and addresses relevant workplace needs.

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RTO Compliance

4 out of 5 people don’t pass their initial RTO registration audit when doing it all themselves, here’s how to avoid being one of them.

When you decide to become an RTO there is allot for you to consider. RTO set up is no longer an easy process where you decide to have an RTO, apply the next day, become registered in a few months, and start your business.

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Training and Assessment Resources are key to our business, so why not make them key to yours. RTO Mentor has been managing RTOs and consulting for over 15 years. That experience means we are one of Australia’s leading consulting companies. We also have training materials that are quality and compliant every time! Our experienced development team knows how to write compliant assessment tools to allow your students fully demonstrate evidence for the whole unit. We work closely with RTO partners to see what does, and doesn’t work in day-to-day training, and have a long history of experience taking our resources to audit. Direct feedback from auditors has been rolled into improvements and updates for our current training and assessment resources. The current range of RTO materials and RTO training resources for sale includes many high-demand courses and training package resources. All tools are fully editable so you can contextualise any of our resources. For quality resources, experience matters We have a team of instructional designers with training qualifications and substantial industry experience. They design assessment tools that can aid in the collection of knowledge and performance evidence relevant to each unit of competence. Training and assessment resources contain: learning materials to support training such as PowerPoint learner resource assessment tools such as: assessments, activities, questions and projects observation report third-party evidence collection tool Judgement tool / evidence summary sheet mapping and unit information Our RTO training materials support training and assessment in: Leadership and Management Business Small Business WHS Fire training First Aid Working at Heights Whitecard Confined Space If your training is not listed, we can also develop new materials for you. Call today to find out how we can assist you. 

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RTO mentor made sense of all the RTO jargon and gave it meaning in the real world

“RTO mentor was pragmatic in their approach and made sense of all the RTO jargon and gave it meaning in the real world” Helen Walton – testimonial. When unsolicited emails come from past cleints it is always such a pleasure. Especially when they are complimenting the services provided by RTO Mentor. I am so grateful for my clients, the lessons they share with me and the life gifts that these clients and the world presents. Validation PD session – Liz – ASQA RTO Hey Merinda – I have been meaning to get back to you earlier to tell you there was great feedback from the workshop that you ran for us at our RTO – the guys really liked your style and the way you could apply your knowledge to their technical knowhow. For me I really needed that direction and having been on one of your courses and now had you facilitate got the trainers in that workshop – I would have to say you are a pro at tailoring your approach the for your audience. I have had to do that a lot in my roles over the years and I always thought I was pretty good at shifting to suit the audience but I must say – even I could learn from you with the way you seamlessly talked the talked and then talked their talk if that makes sense. I can’t thank you enough and Sam, our CEO has received the same feedback as well. New RTO – Thank you from the bottom of our hearts Thank you from the bottom of our hearts for your guidance and knowledge of RTO compliance. You made the process so easy for us, and I can say you are an excellent mentor and coach. We passed and hope we continue to do business together. Keep in touch. Vinnie

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RTO and Business Coach

Best Practices is to have an RTO Internal Audit regulary

A RTO internal audit is essential for any quality management system, and RTOs especially need to see they are every bit as important as external audits.

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